Terms & Conditions

Welcome to NOVA Style (https://www.novastylecloth.in). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Customer", "you") and NOVA Style ("we", "us", "our").

By accessing, browsing, or using our website, or by placing an order for products, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

To use our services or place orders, you must be at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872.

When creating an account, you agree to provide truthful, accurate, and up-to-date information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your credentials.

We strive to display product details, fabric compositions, dimensions, and colors with the greatest possible precision. However, because our catalog includes artisanal handloom weaves, minor natural variations in texture, slub, and weave pattern may occur, reflecting the authentic nature of handmade Indian textiles.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless explicitly noted otherwise. We reserve the right to revise prices, discounts, or promotions at any time prior to order confirmation without prior notice.

Placing an order constitutes an offer to purchase the selected items. An order is only confirmed when you receive an automated confirmation email or SMS containing an official Order ID (e.g. ORD-2026-XXXXXX) and invoice summary.

We reserve the right to cancel or refuse any order at our discretion due to inventory stockouts, pricing inaccuracies, suspected fraudulent activity, or unserviceable delivery locations. In the event of a cancellation initiated by NOVA Style, any payment received will be refunded in full.

We accept payments via our secure third-party gateway, Razorpay (supporting UPI, Credit Cards, Debit Cards, and Net Banking), as well as Cash on Delivery (COD) for eligible PIN codes.

By providing payment details, you warrant that you are authorized to use the chosen payment method. Online transactions are subject to validation checks and authorization by your bank. We are not liable for delays or non-delivery resulting from bank authorization refusals.

NOVA Style operates a curated multi-supplier fashion marketplace model. While some products are dispatched directly from our central fulfillment center, other curated garments and artisanal pieces may be prepared and fulfilled directly by verified partner suppliers and master weavers.

Regardless of the fulfillment origin, all products must adhere to NOVA Style’s stringent quality benchmarks, packaging standards, and return guarantees. If your order contains items sourced from multiple suppliers, items may arrive in separate shipments with independent tracking numbers at no additional shipping cost to you.

Shipping fees and estimated delivery timelines are calculated at checkout and detailed in our Shipping Policy. Delivery timeframes are estimates and may vary based on weather, logistics conditions, or remote geographic locations.

Risk of loss and title for items pass to you upon delivery of the items to the designated recipient address by our courier partner.

You may cancel unfulfilled orders before dispatch. Delivered items are backed by our 7-day return policy subject to the eligibility terms outlined in our Return & Refund Policy. Products returned without original tags, damaged after receipt, or falling into non-returnable categories cannot be approved for refund.

Discount coupons and promotional codes are valid for limited promotional periods and may be subject to minimum order values, category restrictions, or maximum discount caps. Coupons cannot be redeemed for cash, transferred, or retroactively applied to previously completed purchases. Only one coupon may be applied per transaction.

All content on NOVA Style — including logos, brand trademarks, text, graphics, product photography, UI designs, code, and compilations — is the exclusive property of NOVA Style or its content licensors and is protected by Indian copyright and intellectual property laws.

You may not copy, reproduce, scrape, republish, distribute, or create derivative works from our content without express prior written consent.

You agree not to:

• Use the website for any unlawful purpose or in violation of applicable Indian regulations.
• Attempt to gain unauthorized access to our servers, user accounts, databases, or networks.
• Introduce viruses, malware, trojans, or malicious code designed to disrupt platform integrity.
• Engage in abusive, fraudulent, or fake order placements.

To the maximum extent permitted by applicable law, NOVA Style shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our services or products.

In all cases, NOVA Style's aggregate liability arising out of any order shall not exceed the total purchase amount actually paid by you for the specific product giving rise to the claim.

These Terms and any disputes arising out of or relating to your transactions on NOVA Style shall be governed by and construed in accordance with the laws of India.

The courts located in Palakkad, Kerala, India shall have exclusive jurisdiction over all disputes arising from these Terms or transactions on this website.